She is my hero because she advocates for education ; she motivates workers to reach their full potential by studying further in order to acquire new skills. She is not just a manager but a mother too, she listens attentively, shows respect and responds emphatically to workers and patients. She treats everyone with respect and has turned our small town hospital into an amazing one; with hard-working, responsible and respectful staff. When short staffed, she takes her manager cap off and becomes a nurse. She serves with integrity.